The hotel sits on a narrow side street, lined with market stalls selling souvenirs and local handicrafts. From the outside, the property looks traditionally Balinese, consisting of a red brick pavilion marked with stone statues. Inside, the decor has a more modern feel, with colorful curved furniture dotted around the lobby. The grounds are beautifully landscaped, with towering palm trees and green potted plants laced around thatched cabanas and a sparkling blue free-form pool. Most guests tend to gather here during the day, with kids splashing around in the children's pool and adults sipping ice-cold cocktails at the swim-up bar. The hotel backs onto a small sandy area of Segara Beach, but it lacks sun loungers. The hotel's facilities attract families with small children, though couples and business travelers also stay here. 

The hotel is located in South Kuta, and backs directly onto the golden sands of Segara Beach. The location is ideal for those who wants to be close to Kuta and Legian, but far enough away from the action to enjoy some peace and quiet. It's around a 10-minute drive from Ngurah Rai International Airport, and a 15-minute walk to the center of Kuta. There are plenty of restaurants and bars in Kuta, plus a sandy beach that's great for surfing and water sports. Popular attractions include the Discovery Shopping Mall and Waterbom aqua park. The Bali International Golf Club is around a 20-minute drive from the hotel. 

All 193 guest rooms at the Holiday Inn are similarly styled, with white painted walls, tiled floors, and light wood furniture. They have a modern look, with Balinese artwork lending a more traditional feel. There are several room types, ranging from standard Superior Rooms to larger Suites and Studios -- some with connecting family rooms and kid-friendly bunk beds. All rooms come with air-conditioning, flat-screen TVs, free Wi-Fi, mini-fridges, electric kettles, phones, safes, free robes and slippers, free bottled water, and furnished balconies offering lovely views of the pool and garden. Bathrooms are small and modern, with walk-in showers, magnifying mirrors, and free toiletries. Guests should note that the shower and bedroom are divided with a glass screen in many rooms, but there are blinds for privacy. 

Facilities at the Holiday Inn are geared toward families with children. Kids under 12 stay and eat for free, and there's a children's pool, kids' club. A game room comes in handy for families with teens and includes a billiards table, video game console, and library. The hotel sits on a sandy stretch of beach, though it's not private and lacks loungers directly on the sand. While it rarely gets busy, the shore here isn't ideal for swimming. The free-form outdoor pool has a swim-up bar and separate children's pool, surrounded by shady sun loungers and cozy cabanas. 

Dining options are solid, with four restaurants and bars. Palm Restaurant serves Asian and Western fare; Flava serves sweet treats like ice cream and cakes; and Envy offers fresh cocktails and stunning ocean views. A generous breakfast buffet with hot and cold options is available for a fee. The property also has a business center with several meeting rooms and event spaces, 24/7 fitness center, and a full-service spa offering traditional Balinese massage treatments. Other services include a 24-hour front desk, room service, free parking, and free Wi-Fi. Airport transfers can be arranged, but this costs extra.