Retorno Del Dey Km14, Mz 53 Lote 37-1, Zona Hotelera, Cancun, Mexico | (704) 461-1362
Gorgeous white-sand, clean beach
Three infinity pools and whirlpool
Excellent and extensive spa services
Quality all-inclusive option
Much-lauded restaurants on-site
24-hour room service available
Fitness center with cardio and weights
Chic, relaxed lobby bar
Some rooms with striking ocean views
No nighttime activities
Lower floors may receive noise from exterior air-conditioning units
Inflexible check-in time in the late afternoon
Limited food options at the restaurants
Limited number of beach umbrellas
A time-share and all-inclusive property, the Sandos Cancun Luxury Experience is located in Cancun's Hotel Zone. While ownership pitches from the concierge can be pesky, this property does have a variety of quality restaurants, considerable spa offerings, and three elegant infinity pools. The hotel overlooks a gorgeous strip of white-sand beach and some rooms have balconies with striking water views. There is 24-hour room service, a chic lobby bar, and well-equipped fitness center, but some guests complain about a lack of nightlife and limited number of pool and beach umbrellas.
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Scene
A modern, all-inclusive beachfront hotel
Sandos Cancun presents itself as an adult-oriented property, though guests have noted there are plenty of children at the hotel. The hotel’s style is elegantly minimalist with a mix of European design touches and old Spanish style. The lobby has marble floors and mosaic-tiled columns along with mod lamps. The atmosphere is sophisticated, with a chic lobby bar and romantic restaurants. There are many appealing places for canoodling couples including a shaded patio with hammocks.
Location
Directly in the center of Cancun’s Hotel Zone
Sandos Cancun is a 20-minute drive from the airport and is located directly on the beach overlooking the sea. It also overlooks the lagoon that separates the hotel zone from the mainland. For a fee, the hotel can arrange transportation from the airport if booked in advance. There is a convenient bus that connects guests to nearby nightlife.
Rooms
Simple, elegant, spacious rooms
Decor in the rooms at the Sandos Cancun is understated and classic, with marble floors and pretty beach-chic accents such as white or light wood furniture and wrought iron mirrors. Deluxe Rooms have fresh white bedding while the suites we saw had rich purple bed runners and curtains. Large suites also have walk-in showers and separate tubs. All rooms have 24-hour room service, flat-screen TVs, and bathrobes/slippers as part of the all-inclusive daily price. Not all rooms have balconies or water views -- but these are beautiful. Lower floors receive noise from the air-conditioning units of the resort next door.
Features
Beautiful pools, white-sand beach, several restaurants and bars
This hotel has three infinity pools, one of which is heated. There is a beautiful stretch of white-sand beach in front of the hotel, but guests have reported a limited number of beach umbrellas (and the usual competition in reserving shade offerings -- in this case thatched cabanas -- with guests arriving before sunrise to claim their spot). The spa has an extensive range of services and there are several quality restaurants on-site. The chic lobby bar is a sophisticated place to grab a drink. This hotel does not offer much in the way of nightlife.