De Lanna Hotel is a low-rise building decorated in modern Thai Lanna style with dark wooden structures and hand-carved wooden furniture. The building is surrounded by tropical trees and green gardens, enveloping a lovely inner courtyard with a bright blue swimming pool that's surrounded by sun loungers. A breezy semi-open lobby features colorful stained glass windows letting in plenty of vibrant light, and several seating areas with soft couches for guests to take a break. Many guests gather around the pool during the day, sipping drinks from the poolside bar or grabbing a bite to eat from the restaurant. The hotel is mostly geared toward couples, families, and groups looking for city-center accommodation with just enough facilities for relaxing.

The De Lanna Hotel is located right in the heart of the historic Old City, on a somewhat gritty block that has a number of local restaurants. It's the perfect base for travelers exploring the area on foot, as most attractions are within easy walking distance. The popular Sunday Night Market with numerous food stalls and handicrafts is just a five-minute walk away, while Chiang Mai's most famous temple, Wat Phra Singh, is also a five-minute walk. Tha Phae Gate and the Chiang Mai City Arts and Cultural Center are a 10-minute walk away, while Chiang Mai International Airport is 15 minutes away by car. Transport is easily accessible from outside the hotel, with most travelers getting around by car, tuk-tuk, or rented moped.

The hotel has a total of 62 rooms and suites that have all been decorated in a modern Thai Lanna style with warm tones and dark wood furniture. Scented with fragrant lemongrass, they all feature polished hardwood floors, white walls, and French windows with colorful stained glass that open out onto furnished balconies overlooking the garden or road. Upgraded rooms have extra living space, while Suites are slightly larger and add deep-soaking bath tubs. Generous in-room amenities include air-conditioning, flat-screen TVs, DVD players, electric kettles, minibars, safes, phones, and free Wi-Fi. Robes and slippers are provided. Bathrooms include marble-effect countertops, glass vessel sinks, rainfall showers, hairdryers, and herbal toiletries. Guests should note that some traffic can be audible in the rooms owing the hotel's central location.

Despite its central location, the De Lanna manages to pack in enough extras to make it a solid value. It features a medium-sized saltwater pool which is ideal for cooling off after a long, hot day in the city. It's surrounded by sun loungers for tanning, plus there's a poolside bar serving beverages. The restaurant has outdoor seating and a casual atmosphere, serving local and international dishes throughout the day. A free breakfast buffet includes hot and cold options like eggs, pastries, yoghurt, and fresh fruit, though it gets mixed reviews from guests. Room service is available during limited hours. There's no fitness center or wellness facilities, though in-room massages are available for a fee. Business facilities include a meeting room and a computer station. Hotel services include a 24-hour front desk, concierge, laundry, tour booking, airport transfers for a fee, and free Wi-Fi.