The Gloria Palace San Agustín attracts guests looking for a restful vacation, as it features a tranquil vibe and one of the largest spas offering thalassotherapy treatments in Europe. Renovated in 2012, the hotel includes contemporary furnishings in the common areas, but the spa feels the most modern, with its eye-catching architecture that combines sharp angles and swooping curves. The numerous large, arched windows and ceilings bring in a great deal of light. The lobby includes an artificial waterfall and rock wall accented with ferns and statues of birds. Though the hotel is not right on the sea, it offers impressive views of the beach, which is about a 10-minute walk away.

The Gloria Palace San Agustín is conveniently located off the GC-2 motorway, one of Gran Canaria’s main highways. While not seaside, the hotel is about a 10-minute walk from the Las Burras and San Agustín beaches. The Gloria Palace San Agustín is also not far from the shops and restaurants of Playa del Ingles, and the hotel provides free shuttle buses to and from this area and Maspalomas, another popular tourist town.

The Standard Rooms at the Gloria Palace San Agustín are brightly lit and moderate in size. In addition to two single beds, each Standard Room comes equipped with a small desk and chair in one corner and a sitting area with a sofa bed and coffee table in the other. The furniture, which is basic and beige, appears a little cheap for the price range, but everything is in good condition. Bathrooms are large, with tubs, and come stocked with soap, shampoo, and conditioner. All rooms come with satellite TV and free Wi-Fi. Upgrading to a Family or Junior Suite offers more room and prettier furnishings and bedspreads.

The Gloria Palace San Agustín’s biggest draw is its expansive spa, but there are also two large pools, plenty of games, and two restaurants for all guests to enjoy. In addition, five distinctive bars offer a range of entertainment and views, including the Bar Salon that features live music and dancing six days a week, the Terrace Gorbea with views of Playa del Ingles and the Maspalomas dunes, and the convenient poolside bar. The spa is a definite highlight of the hotel, with facilities that include a massive saltwater pool with a large selection of hydromassage stations and three smaller saltwater pools. The spa also houses dozens of rooms for beauty and body treatments, in addition to a Turkish bath, a sauna, a solarium, and a gym. It has a Kids Garden where parents can leave their children while receiving treatments.

For guests not utilizing the spa, there are still two large outdoor pools with plenty of space on the decks to lounge and take in the sea breeze.

The hotel also caters to families with entertainment designed specifically for young visitors, as well as a children's pool and a kids' club that offers indoor activities and an outdoor play area. Babysitting services are also available for a fee.

The hotel encourages playfulness in guests of all ages with a number of different games scattered throughout the property. They include an oversize outdoor chess set, two pool tables, table tennis, air hockey, and foosball. Wi-Fi is free throughout the property.