The atmosphere at this imposing multistory property is similar to other upscale business hotels around the world. The lobby area is vast and uncluttered, but plain and somewhat generic. Floors are covered in soft beige floor tiles and large olive-green and beige oriental carpets, but there are few of the decorative details that other hotels succeed in integrating into the decor to make public spaces more inviting. Despite this, the general ambience is one of subdued elegance: The wood-paneled reception counters are lined with black marble and illuminated with elegant lamps. Oil paintings decorate the walls behind the counters. The rooftop garden provides more panache with checkerboard artificial grass and potted plants. Most guests staying here are business travelers, but the hotel's child-friendly approach also attracts many families traveling on vacation. 

The Park Lane Hotel is situated directly opposite Victoria Park in Hong Kong's central Causeway Bay district. A large shopping mall is located next to the hotel, and there are many chain and local shops, cafes, and restaurants in the immediate vicinity. The area also has excellent transportation links, with Causeway Bay MTR subway station just a few minutes' walk away for easy access to most of Hong Kong.

• Three-minute walk to Victoria Park
• Six-minute walk to Causeway Bay MTR station
• 16 minutes to Happy Valley Racecourse by public transit
• 17-minute drive to The Peak
• 19-minute drive to Jade Market
• 23 minutes to Lan Kwai Fong nightlife district by public transit
• 24 minutes to Hong Kong Macao Ferry Terminal by public transit
• 28 minutes to Soho restaurant and entertainment district by public transit
• 29 minutes to Hong Kong Convention and Exhibition Centre by public transit
• 32-minute drive to Hong Kong Disneyland
• 39-minute drive to Hong Kong International Airport
• 41-minute drive to Lantau Island

Light-filled and reasonably spacious by Hong Kong standards (258 to 366 square feet), the newly renovated guest rooms at The Park Lane Hotel have a fresh and modern look. Floors are covered with dark hardwood that contrasts with crisp white bed linen, and white walls accent the light-colored wood paneling. A large black-and-white stencil drawing of a lily decorates the wall behind the bed and provides an interesting decorative accent. The furniture is simple and modern, and kept to a bare minimum in the Premium Deluxe Rooms with just two bedside tables and a small round table and chair. The bathrooms are luxurious, fitted with chic vessel sinks and spacious walk-in showers with rainwater and handheld showerheads. The tinted glass doors of the bathroom are stenciled with the same lily motif found in the bedroom. As for in-room amenities, there's everything expected of an upscale hotel: air-conditioning, 40-inch flat-screen TVs, minibars, electric kettles, safes, and free Wi-Fi. Other handy extras include irons and ironing boards, robes and slippers, hairdryers, and yoga mats. Some of the guest rooms on the higher floors enjoy scenic views of the harbor or Victoria Park.

The Premium Family Rooms feature one extra-large double bed and a single bed, and according to hotel policy, two children under 13 years can stay for free in the same room as their parents. The Suites include separate living areas and a few nice extras like leather sofas, espresso machines, and two bathrooms. Guests staying in the Executive Club Rooms have free access to the Executive Lounge where free breakfast, snacks, and drinks are available. 

As of 2016, the renovation of the guest rooms seems to be on-going as some have not yet been updated and still have dated decor and show signs of wear and tear.

Features at The Park Lane reflect the upscale demeanor of the property. Cafe One is one of the two on-site restaurants, it's open throughout the day and a variety of international dishes are served buffet-style, including breakfast, which costs an extra fee. The other restaurant, Ebb & Flow, offers casual all-day dining from an a la carte menu, and has a separate trendy bar lounge with an attached art gallery. Guests staying in the Executive Rooms have access to the exclusive Executive Lounge where they can help themselves to free breakfast, snacks, and drinks. Guests are also welcome to borrow CDs and DVDs from the lounge to view in their rooms.

The hotel's on-site fitness center is well-equipped with many modern Lifefitness cardio machines, including treadmills, elliptical machines, and weights. Fitness trainers are available on demand, as well as a massage service, both for extra fees. There's also a sauna and a steam room available for guest use.

Business travelers can make use of the services of the business center with Mac computers, on-site conference rooms, and meeting facilities. A free Wi-Fi connection is accessible throughout the hotel. The hotel's rooftop terrace has a comfortable seating area with scenic views that overlook the Hong Kong skyline, harbor, and Victoria Park. Indoor parking is available at the hotel for an extra fee.