The Westgate Towers Resort has a more upscale feel than many of its competitors of the same class. The lobby has a living room appeal, set with brown leather armchairs and colorful paintings on the walls. Leaf-shape ceiling fans hang overhead. Outdoor spaces include paved pathways that lead to a water fountain surrounded by tropical plants. The resort is a Disney "Good Neighbor" hotel, which means if Disney needs more rooms, people are referred here. It would be a good choice for business travelers needing accommodation in this area, but mainly the hotel is geared towards and used by tourists visiting the theme parks. The atmosphere is relaxed, but can experience some noise from enthusiastic kids. 

The property’s location is extremely convenient for those visiting Disney World as it’s just one mile from the main entrance to the park. The area around the hotel is one of the main highways into Disney and is lined with hotels, restaurants, and shops, giving guests a wide range of dining options. Universal is around a 20-minute drive away. The hotel is easily accessible as it’s only seven miles from the interstate, and less than 30 minutes to Orlando International Airport. 

Room types here include Studios, One-Bedroom Suites, and Two-Bedroom Suites. They aim to offer guests the comforts of a fully furnished home, and they deliver. The studios sleep up to four people and have a kitchenette with mini-fridge, microwave, toaster, and coffeemaker. The suites have a large sitting area with comfortable sofas, a coffee table, colorful rug, flat-screen TV, and DVD player. A dining area leads into the open-plan kitchen which has a full-size fridge/freezer, stove and oven, dishwasher, microwave, and all the other amenities you would expect right down to a corkscrew, can opener, and blender. The bedrooms are large and have a warm and sophisticated decor, some are painted a deep burgundy. Large bathrooms have a jetted bath and big separate walk-in shower. Some suites have a private terrace which is furnished with sun loungers as well as a table and chairs. 

There’s great outdoor space at the Westgate Towers Resort, including large, pretty landscaped gardens with fountains, palm trees, and benches set in shady spots. There are three outdoor pools, all of which are heated, plus a separate children’s pool and three hot tubs. The children's playground has fun and modern equipment, and the attractive barbecue area allows guests to grill their own food and eat at the picnic tables. There’s also a business center, generous fitness center, and an amusement arcade with a variety of game machines. A free shuttle to Disney World and Universal is provided, but does need to be pre-booked, and there’s a fleet of golf carts that shuttle guests to the sister property to use the amenities there. Free parking is available too, and pets are welcome for an extra charge. Wi-Fi is available throughout the property, but comes at an extra cost.