This large-scale property manages to blend cool, contemporary decor with a relaxed, laid-back atmosphere. The spacious lobby has a modern, industrial design, with high ceilings, marble floors, and escalators, making it feel more like a mall rather than a hotel. Soft lighting and comfortable social areas add a cozy element, with plenty of tucked-away spots to take a break or have intimate meetings. Music, mood lighting, and slouchy bean bags provide a quiet respite in the lobby, which is often busy during the day with groups checking in and out. The rooftop pool is a go-to for many guests, with palm trees, sun loungers, and umbrellas bringing a tropical feel to the inner-city surroundings. This hotel is usually busy with business travelers during the week, and leisure travelers at the weekend.

The Aloft Sentral is located in the heart of Kuala Lumpur's new central business district, with plenty of transport options nearby -- including buses, trains, monorails, and the subway. KL Sentral Station is just a 10-minute walk from the hotel, where travelers can take the express train to Kuala Lumpur Airport, which takes 30 minutes. KL Sentral also links travelers to many city attractions, making it easy to get around and explore the sights. It's an ideal location for shopping too, as the hotel is attached to the shops and restaurants of Nu Sentral Mall via a link bridge. The hotel is also a 10-minute drive to Mid-Valley megamall, a seven-minute drive to Petaling Street Market in Chinatown, and a five-minute drive to Merdeka Square. The National Mosque is a five-minute drive from the hotel, while the Petronas Towers and the KLCC area will take about 15 minutes to reach by cab (40 minutes by train).

This hotel's loft-style rooms set it apart from other properties in the area. Though small in size, all 482 rooms and suites are clean and modern. Decor is simple, with gray walls, striped carpets, light wood paneling, and vibrant pop art from local artists on the walls. Large windows look out to gorgeous city views, while letting in plenty of natural light. Furniture has a minimal feel, with crisp white bedding, sleek work desks, ergonomic chairs, and colorful modern couches. Suites include an additional kitchenette with a small dining area. All modern amenities are catered for, including 42-inch LCD flat-screen TVs, air-conditioning, phones, safes, radio alarm clocks, coffee machines, and tea-making facilities. There are plenty of nice touches, including a mini-fridge with free snacks, plus free bottled water. Bathrooms are small and modern, featuring colorful tiled showers, soap and shampoo dispensers, sleek white sinks, large mirrors, hairdryers, and free toiletries. Robes and slippers are provided. Some guests have noted that noise from traffic and neighboring rooms are audible, though only the lightest sleepers will find reason for complaint.

The Aloft Sentral has plenty of places to relax, including a rooftop infinity pool, plus numerous indoor social areas. There are two on-site dining options, offering a variety of tasty international dishes. The Nook serves a huge continental breakfast buffet that earns good reviews from previous guests, though this comes at an additional fee. The Re-Fuel self-serve pantry is an ideal place to grab a quick bite, serving sandwiches, pastries, and coffee. Hawaiian-themed Mai Bar is located by the pool, serving cocktails and wine, and the WXYZ bar in the lobby has a pool table. The lobby also includes a cozy lounge area with a flat-screen TV, free Mac computer zone, and Xbox gaming. The hotel has a business center, with eight fully-equipped meeting rooms, and a large ballroom for parties and events, with a capacity of up to 620 people. There's also a spacious fitness center with up-to-date equipment and free weights. Other services include a 24-hour front desk, laundry, ironing, currency exchange, room service, car services, and on-site parking for an additional fee. Wi-Fi is free throughout the hotel.