The hotel's marble-tiled lobby, with its brown leather-backed chairs, gives off a slightly formal air, but this impression will quickly be wiped away once guests see the grounds. These consist of a handful of two-, three-, and four-story stucco buildings set around neatly maintained but unfancy lawns with dwarf palms. The structures vary slightly in style, suggesting the hotel has been added-to over time. Guests tend to be families on vacation and there's a special shallow pool for kids in addition to two grown-up sized pools.

The hotel is situated at the edge of town, within a few minutes' walk of restaurants and shops in Tsilivi. Guests dissatisfied with the dining options at the resort at least are able to explore other possibilities easily. The property is situated directly on the beach; one of the outdoor bars sits on the sand overlooking the water. The airport is a 20-minute drive away.

Rooms at the Tsilivi Beach Resort are clean, but the slightly retro decor may not be to everyone's taste. Some rooms are outfitted entirely in brown, with brown leather tufted headboards, brown striped walls, brown velour couches, and wooden furniture. Others feature floral wallpaper and pale pink bedspreads. Some past guests have noted that hot water is scarce in the evenings. All rooms have air-conditioning and safes (both for a fee) as well as balconies, mini-fridges, shower/tub combos, and a hairdryers. Pricier rooms have whirlpool hot tubs. Wi-Fi is available for a fee, but the connection is reportedly weak and unreliable.

Three pools cater to different needs: one is a plunge-style pool for adults, another is for children, and a third is configured for swimming laps. There are several play areas, each of which incorporates games or activities suitable for various ages, including a small plastic play structure. However, the equipment isn't always well-maintained, and there are more entertainment options for older children than for young ones. The hotel maintains a combination beach and pool bar that closes early by local standards. All-inclusive meal plans are available, but food gets mixed reviews, and some past guests have complained of food being served lukewarm rather than hot. It also may not be available at all hours of the day (which some may expect at an all-inclusive), and options can be limited at the snack bar.