Ibis Tokyo Shinjuku is located on a busy Tokyo street that gets lots of vehicular and pedestrian traffic. Housed in a mid-rise building with a red-brick facade, the hotel is sandwiched between other buildings in Shinjuku's business district. The lobby area is bright and modern, with colorful accents. Floors are tiled in contrasting white-and-gray tones, and bright red sofas pop next to white and pale blue Eames chairs. The lobby has a cafe, which contributes to the casual and convivial ambience. This hotel is popular with solo travelers, but many couples and families check in here too.

The hotel is about a three-minute-walk to Shinjuku Nishiguchi subway station, and a six-minute-walk to Shinjuku train station. Located in the business area of Shinjuku, the hotel is within walking distance of many shopping centers, restaurants, bars, and cafes, and  the entertainment district of Kabukicho.

• Three-minute walk to Shinjuku Nishiguchi subway station
• Six-minute walk to Shinjuku train station
• Seven-minute walk to Kabukicho entertainment district
• Eight-minute walk to Golden Gai nightlife district
• 18 minutes to Shinjuku Gyoen National Garden by public transportation
• 19 minutes to Meiji Shrine by public transportation
• 22 minutes to Yoyogi Park by public transportation
• 24 minutes to Tokyo station by public transportation
• 31-minute drive to Tokyo Haneda International Airport
• 35 minutes to Tokyo Imperial Palace by public transportation
• 36 minutes to Hara Museum of Contemporary Art by train

The 206 rooms at ibis Tokyo Shinjuku are clean and decorated simply, but be aware that not all have windows. Dark-patterned carpeting covers the floors, while white walls are offset by orange accent walls, which brighten the space along with monochrome photographs. Large mirrors above the desks work to make the rooms seem larger. Standard Single Rooms measure 129 square feet, while the Superior Double Rooms, at 215 square feet, are roomier and include loveseats and tables. All rooms are air-conditioned and include flat-screen TVs, mini-fridges, electric kettles, hairdryers, and free Wi-Fi. Bathrooms are Japanese-style, fitted with electronic toilets, plastic sink tops, and small shower/tub combos with handheld showerheads. Slippers, hairdryers, and toiletries are also provided.

Be aware that guests have complained about nonsmoking rooms smelling of stale smoke, the lack of temperature control, and dated decor in some of the rooms.

The ibis Tokyo Shinjuku has an on-site cafe, Cafe Rendez Vous, which serves a buffet breakfast for an extra fee, which includes eggs, bacon, ham, cereal, fruit, yogurt, coffee, tea, and juice. Japanese breakfast items are also available. Parking is available on-site (rare for Tokyo) for a fee. Coin-operated laundry facilities and vending machines selling drinks are also available. Other services include in-room massage treatments (arranged for an extra fee), laptop rental, and luggage storage. Wi-Fi is available for free throughout the hotel.