Entry to The Stratford-upon-Avon is via a barrier-protected driveway which circles around the main building and past a pleasant and secluded swathe of lawn dotted with trees and shrubbery. The property itself is a modern, redbrick take on more traditional country-style architecture, complete with clock tower and weathercock. Stepping inside, it's softly lit with plenty of comfy-looking armchairs, wood paneling, and vases of dried flowers that help create an inviting ambience. Swirly-patterned carpets and neutral tones in the hallways also create a slightly chain-hotel vibe. Clientele largely comprises weekending couples, though a non-touristy vibe also attracts plenty of weekday business guests. 

Although the setting has a slightly secluded and country vibe, the hotel is centrally located with most of the main tourist attractions a short stroll away. Historical sights including Shakespeare's childhood home, various museums dedicated to the Bard, and The Swan Theatre -- home to the Royal Shakespeare Company -- are all within five to 15 minutes' walking distance. The picturesque River Avon, spanned by ancient bridges and surrounded by charming, old semi-timbered inns and cozy restaurants, is around 12 minutes away on foot. Stratford-upon-Avon main train station is five minutes' walk from the hotel, while Junction 15 of the M40 motorway is the same time by car. 

The hotel has 102 rooms, all of which are decorated in muted earth tones (browns, greens, and puce) with natural wood paneling and smart contemporary furnishings, while soft lighting creates a pleasantly relaxing atmosphere. Standard amenities include air-conditioning, mini-fridges with free mineral water, tea/coffee facilities, ironing facilities, safes, and flat-screen TVs with some Sky channels. Wi-Fi is also speedy and free of charge. Bathrooms are clean and contemporary with wooden floors and shower/tub combos. Superior Rooms are more spacious and add fluffy bathrobes, glossy magazines, and better quality of bath products. Feature Rooms add four-poster beds, views over the hotel gardens, higher-quality tea and coffee, and fresh milk and other drinks stocked in mini-fridges. Although rooms are generally quiet, there have been reports of poor soundproofing when the hotel is hosting events.  

A breakfast buffet of cooked full English items and lighter options is served daily and included in the rate. The Quills Restaurant overlooks the garden and also serves a la carte and set menus for lunch and dinner. There's a lobby Lounge Bar offering drinks as well as light lunch and evening meals, plus afternoon cream tea. The hotel has a small gym with modern equipment. Parking is available on-site, though is charged and can fill up when the hotel is hosting a wedding. Room service is available 24 hours a day. Six meeting spaces are available, with room for up to 132 people, modern technology, and air-conditioning.